Tech Aide
At Prevost Architectural, we do much more than supply aluminum systems. We support architects, contractors, and developers at every stage of their projects by providing expert technical guidance that simplifies decision-making, secures design integrity, and optimizes building performance.
At the heart of our approach is Tech Aide Service, our specialized technical support division. Acting as a true partner in your projects, it combines strategic consulting, advanced engineering, and on-site assistance to deliver durable, compliant, and fully tailored solutions — from design through installation.
Tech Aide Service – Comprehensive Technical Support
- Our Tech Aide Service provides in-depth, personalized technical assistance to ensure the success of even the most complex projects.
- Product application guidance
- Engineering solutions and custom design
- Shop drawings and technical assistance
- Site visits and inspections
- Training on product compliance and standards
- Thermal analysis performed by NFRC-certified engineers
- Accurate energy performance calculations
Technical Support & Architectural Assistance
We work closely with architects and designers to facilitate the integration of our systems from the earliest stages of the project.
- Analysis of project needs and constraints
- Recommendations of the most suitable systems
- Design and specification support
- Guidance on thermal, acoustic, and structural performance
- Assistance with compliance to applicable standards
Engineering Solutions & Custom Design
When standard solutions are not enough, our team develops systems tailored to your project’s specific requirements.
- Adaptation of existing systems
- Development of non-standard solutions
- Complex or constraint-driven projects
- Collaboration with design and engineering teams
Contractor & Job Site Support
We support contractors throughout the project to ensure smooth and compliant installation on site.
- Technical support prior to production
- Coordination with on-site teams
- Installation guidance
- Quick responses to job site inquiries
- Technical adjustments as needed
Technical Resources & Documentation
To provide easy access to complete and up-to-date technical documentation, the following resources are available through a secure, professionals-only platform.
Access requires account creation and login to your personal workspace.
Available resources:
CAD drawings and technical details
Product data sheets
Installation guides
Compliance documents and certifications
Quality, Performance & Compliance
Quality and durability are at the core of all our solutions.
- Compliance with Canadian and North American standards
- Proven thermal and structural performance
- Rigorous quality control
- Durable, high-performance materials
After-Sales Service
Our commitment continues well beyond installation.
- Post-project follow-up
- Technical support after delivery
- Assistance with adjustments and inquiries
You have a project?
We can help you make the right choices regarding architectural aluminum building envelope solutions.
